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Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Lock Out Tag Out
$399.00This program is designed to introduce to the topic of Lock Out - Tag Out (LOTO), so you can better comprehend the occupational health and safety instructions given to you on the job as they relate to LOTO and its broader safety topic of energy isolation. -
Human Resources (HR) Toolkit – MODULE 4: Compensation and Benefits
$199.00Maintaining equitable compensation and benefits is a key factor for employee satisfaction and for attracting, retaining and motivating employees. This module examines the process for establishing fair and effective compensation, rewards and benefits programs. -
Trousse à outils pour les ressources humaines – MODULE 7 : Maintien en poste
$199.00La gestion de votre entreprise pour le maintien en poste des employés comprend des mesures stratégiques pour garder les employés satisfaits, motivés et engagés afin qu’ils restent employés et pleinement productifs au sein de votre organisation. Un programme complet de maintien en poste des employés comprend la mesure du roulement du personnel, le bilan de la satisfaction des employés et la compréhension des raisons pour lesquelles les employés quittent l’organisation. Les pratiques quotidiennes qui favorisent un environnement de travail sain et une communication efficace soutiennent ces efforts et contribuent en fin de compte au maintien en poste des employés. -
Introduction to Internal Audit
$299.00This course provides information that assists the learner to understand why Internal Audits are done, by whom and how they are done. The course outlines the Internal Audit system, definitions, the planning phase, implementation and monitoring, verification practices, and documentation required for effective internal audits. Finally, the course aids the learner to understand the Internal Audit system’s functions. -
Compensation & Benefits – Module Four FPHRC ORIGINAL (Draft)
$25.00In this module we break down all aspects of compensation and benefits systems. These are easy to follow, straightforward and comprehensive sections designed to answer all your questions and concerns about these important aspects of effective Human Resources. This package is designed to be referenced with free information on wages and salaries for various occupations are available at the HRSDC’s website www.worldatwork.org * Part of the FPHRC's Industry Leading Toolkit available in full here -
Coaching for Success
$399.00The EI-Coach is an effective approach to professional coaching that focuses on helping others become more intelligent with their emotions in the workplace and beyond. Exceptional supervisors use coaching to unlock human potential and improve workplace performance. EI-Coaching aims to fine-tune and build deeper connections through conversations and active listening. It also attempts to explore goals that stem from an employee's core values and independent choices. *Become a member to receive 20% off -
Measuring Training Results
$199.00There are lots of good reasons to offer training, and even more reasons to participate and take training. But there is also an accountability element, where we ask ourselves: - What was the value of that training? - Did we meet the objectives that were set out? - Did the training bring about some kind of lasting change in behavior? In this course, we’ll explore the essential elements in evaluating training and measuring results, while creating a process that is simple for trainers and human resource practitioners to implement. -
Безопасность на рабочем месте и техника безопасности на производстве
$399.00Описание Безопасность работников имеет первостепенное значение. Переработка пищевых продуктов часто осуществляется в промышленных масштабах с использованием автоматизированного оборудования и множеством потенциальных опасностей. Быть осведомленным и обученным справляться с этими потенциальными опасностями и ситуациями на рабочем месте имеет решающее значение для безопасности сотрудников. Этот курс предоставит работникам пищевой промышленности знания о требованиях техники безопасности, необходимых для обеспечения здоровой и безопасной рабочей среды. *Станьте участником, чтобы получить скидку 20%*
