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Compensation & Benefits – Module Four FPHRC ORIGINAL (Draft)
$25.00In this module we break down all aspects of compensation and benefits systems. These are easy to follow, straightforward and comprehensive sections designed to answer all your questions and concerns about these important aspects of effective Human Resources. This package is designed to be referenced with free information on wages and salaries for various occupations are available at the HRSDC’s website www.worldatwork.org * Part of the FPHRC's Industry Leading Toolkit available in full here -
TEMPLATE: Sample Employee Manual Template
$10.00Provide your employees with a master resource covering all company policies, procedures and responsibilities included in the running of your business. This all in one template provides a clean, professional layout with easy to fill sections covering everything from your company overview and mission statement to Performance Management, Code of Business Conduct and Human Rights. Expedite the process of outlining all key elements of your organization including the roles and responsibilities of all positions, as well as the required policies and procedures surrounding the work you do. *From Module 1 of HR Toolkit, purchase full Module here. -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
The Evolution of Cannabis in Canada
$300.00This course will serve as a comprehensive history of cannabis in Canada. How did we get to a place where today we are one of the first industrialized countries in the world to legalize the recreational use of cannabis? Where do we go from here? Join us and learn about the past, present and future of cannabis in Canada. With cannabis now being legalized, this one-of-a-kind course offers you the opportunity to gain new and relevant knowledge about this emerging industry. *Become a member to receive 20% off -
Introduction to SOP and SSOP
$399.00This coursed is designed for front-line workers and it will detail the fundamental requirements of Standard Operating Procedures and Sanitation Standard Operating Procedures in the food and beverage manufacturing industry. Participants will be able to define SOPs and SSOPs, understand how they support food safety programs, and identify the indicators of effective development and training for SOPs and SSOPs. *Become a member to receive 20% off -
TEMPLATE: WHIMS Test and Answer Key
$10.00Canada’s Workplace Hazardous Material Information System (WHIMS) is an essential component of every workplace where hazardous materials may be encountered. In 2015 this system was updated to align with the Globally Harmonized System of Classification and Labelling Chemicals (GHS) This seven-page resource includes all the newest pictograms along with their updated definitions. Included are the two styles of label and four symbols required on containers following this updated system. Once the learning material has been absorbed employees can be tested with the attached WHIMS Test and scored for their knowledge of handling hazardous materials as regulated by Federal and International law. WHIMS Package Includes: WHIMS Reference Guide The 10 WHIMS Pictograms The 4 WHIMS Container Labels Consumer Product Definitions Label Use Laws & Legislation Safety Data Sheets (SDS) WHIMS Test Match symbols to the Description Multiple Choice True or False WHIMS Test Answer Key Assessment Results & Signatures *From Module 8 of HR Toolkit, purchase full Module here. -
Employer and Employee Expectations
$125.00This course will provide you with the knowledge and skills to understand what is expected of you as an employee within a Canadian Workplace. Being familiar with and meeting these expectations are important to job success and career advancement in Canada. Workplace expectations differ in every country. Canadian workplace culture expects individuals to be competent in speaking, listening and socializing with other people; to know the etiquette of working harmoniously with co-workers and supervisors; and to understand and respect cultural differences in the workplace. Employees are also expected to know general business etiquette, how to dress for the production floor and the office environment, and their rights and obligations in the Canadian workplace. Being familiar with and meeting these expectations are important to job success and career advancement in Canada. -
Quality and Safety Fundamentals in Cannabis
$300.00This course provides an overview of key safety standards and quality assurance requirements essential to cannabis production. Potential pathogens and contaminants are also identified along with recommendation on how to prevent such issues. Learning will be made easy with our engaging activities, quizzes, and games. Your knowledge will be tested in the final exam, in which you will receive an official certificate. *Become a member to receive 20% off -
TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here.
