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The Professional Supervisor

$125.00

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!

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With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!

Learning Objectives

After you complete this course, you will be able to:

  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively.
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.

Course Outline & Major Topics

  • Adjusting to Your Role As A Member of The Management Team
    • A Supervisor’s Responsibilities
  • Action-Centered Leadership
    • Planning to Plan
    • Setting Goals
  • The SPIRIT Acronym
  • Defining Leadership
    • The Situational Leadership Model
  • Identifying Your Characteristics and Preferences
    • How do you get through to individuals?
  • Developing a High-Performing Team
    • Communication Skills
    • Motivation vs Instigation
    • Orientation and Onboarding
  • Developing Your Training Skills
    • Providing & Receiving Feedback
  • Delegation is a Key Skill!
    • Defining Responsibility and Accountability
  • Dealing with Conflict
    • Managing Disciplinary Issues

*Receive a nationally recognized certificate for participation in this course

Who Should Take This Course?

  • New Canadians
  • Human Resources Professionals
  • Supervisory and Management
  • Communications Departments

*Become a member to receive 20% off