Canadian Workplace Cultures
$399.00
Canada is a vast country with many different cultures. Understanding what makes Canada such a diverse country is a critical skill in being a team member in a Canadian workplace. There are various aspects of a Canadian workplace that may not be the same as a workplace in other countries.
We will take a close look at topics such as basic Canadian facts, appropriate workplace etiquette including body language, communication skills and common courtesies, as well as the importance of demonstrating adaptability, work ethic, and work initiative.
Available!
Return to StoreCanada is a vast country with many different cultures. Understanding what makes Canada such a diverse country is a critical skill in being a team member in a Canadian workplace. There are various aspects of a Canadian workplace that may not be the same as a workplace in other countries.
We will take a close look at topics such as basic Canadian facts, appropriate workplace etiquette including body language, communication skills and common courtesies, as well as the importance of demonstrating adaptability, work ethic, and work initiative.
Learning Objectives
After completing Canadian Workplace Cultures, you will be able to do the following:
- Identify basic Canadian facts
- Identify appropriate etiquette in the Canadian workplace
- Identify qualities employers expect in the workplace
- Identify stages, symptoms and solutions of culture shock
By using what you have learned in this course, you will enhance your skills as a partner or team player in the workplace.
Course Outline & Major Topics
- Module I: Canadian Facts and Figures
- 1.1 Benefits of Knowing About Canada
- 1.2 Geography and Regions of Canada
- 1.3 Seasons and Climates of Canada
- 1.4 Regional Weather
- 1.5 Religions of Canada
- 1.6 History and Languages of Canada
- 1.7 Indigenous History
- 1.8 Basic Canadian Government
- 1.9 Customs, Pastimes and Interesting Facts
- Module II: Canadian Workplace Etiquette
- 2.1 Things You Should Never Say to Canadians
- 2.2 Etiquette and communication skills
- 2.2 Body Language
- 2.2 Personal Space
- 2.2 Eye Contact
- 2.2 Facial Expressions
- 2.2 Hand Gestures
- 2.2 Dress/Appearance/Scent
- 2.3 Methods of Communication
- 2.3 Methods of Communication
- 2.3 Personal Names
- 2.4 Speaking Up and Asking Questions
- 2.5 Small Talk
- 2.5 Courtesy and Manners
- 2.6 Please/ Thank you/Sorry
- 2.7 Modesty
- 2.8 Empathy
- 2.9 Punctuality
- Module III: Canadian Workplace Expectations
- 3.1 Qualities Valued for Employment
- 3.2 Personal Adaptability Skills
- 3.3 Canada’s Diverse Workplace
- 3.3 What Is Diversity
- 3.4 Charter of Rights and Freedoms
- 3.5 Diversity AND Inclusion
- 3.6 Success in a Diverse Workplace
- 3.7 All That We Share
- 3.8 Work Ethic
- 3.8 Work Ethic Simplified
- 3.9 Work Initiative
- 3.9 Showing Initiative
- Module IV: Culture Shock and Solutions
- 4.1 Culture Shock and Solutions
- 4.1 Culture Shock Defined
- 4.1 What is Culture Shock?
- 4.1 Culture Shock Causes
- 4.2 Symptoms of Culture Shock
- 4.3 Stages of Culture Shock
- 4.4 Solutions for Culture Shock
*Receive a nationally recognized certificate for participation in this course
Who Should Take This Course?
Newcomers to Canada interested in working within the food and beverage processing industry.
- Supervisors
- Production Personnel
- New Canadians
- New Employees
- HR Personnel
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