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Knowing & Handling My Emotions
$399.00Knowing and handling our emotions effectively are the key to self-mastery. One way to define self-mastery is being aware of your own emotions and being able to handle them in positively. You can also think of self-mastery as being similar to self-control. When you do something that you think is the right choice, even if it is hard, you’re showing self-mastery. By completing this training, you will be equipped with the knowledge, skills, and tools that will help you better understand your own emotions and how to handle them, which results in greater self-mastery. By applying these self-mastery skills, you will experience improved satisfaction with your job, career and life, and your contributions in the workplace will become more positively impactful and professional. *Become a member to receive 20% off -
Les relations interpersonnelles pour la réussite en milieu de travail
$399.00Les compétences interpersonnelles sont l'un des piliers de l'intelligence émotionnelle et sont très recherchées par les employeurs. Si votre expertise et vos compétences techniques sont essentielles à votre réussite, vos compétences sociales pourraient bien être votre plus précieuse compétence. -
Growing Your Gender-Friendly Vocabulary
$399.00This is the third course of the FPSC DEI (Diversity Equity Inclusion) course series. Feeling comfortable in navigating this transitioning communication landscape and cultural shift is job critical for any supervisor or manager hoping to ensure that all employees are well-supported and respected in their workplace roles. This course will explore key gender definitions, language approaches, and thoughtful practices in the new gender landscape, in a way that is accessible to all. *Become a member to receive 20% off -
Managing the Virtual Workplace
$300.00The International Data Corporation estimates that by 2020 mobile workers will account for nearly three quarters of the workforce in the United States. Make sure you’re on top of the virtual workplace trend with this one-day Managing the Virtual Workplace training course. Through this course you will understand the advantages to business and employees of remote work, as well as the disadvantages that can be associated and the best ways to manage them. Learning Objectives: After completing this course, you will be able to: Create a virtual workplace strategy. Develop, implement, and maintain telecommuting programs. Build a virtual team and lead them to success. Plan and lead virtual meetings. Use technology to support your virtual workplace. Overcome cultural barriers when leading virtual teams. Develop your virtual leadership skills. *Become a member to receive 20% off -
Créativité et innovation
$250.00La pensée créative et l'innovation sont des éléments essentiels de notre vie personnelle et professionnelle. Pourtant, nombreux sont ceux qui ont le sentiment de manquer de créativité. Ce que la plupart d'entre nous ignorons, c'est que nous sommes créatifs au quotidien, qu'il s'agisse de choisir nos vêtements le matin ou de gérer un budget serré au travail. Si ces tâches ne sont généralement pas associées à la créativité, leur accomplissement requiert une grande dose de créativité. Si certaines personnes semblent déborder de créativité, d'autres peinent à sortir des sentiers battus. Si vous faites partie de ces derniers, il est important de comprendre que développer vos capacités créatives et innovantes demande de la pratique. Reconnaître et perfectionner son propre potentiel créatif est un processus. C'est précisément l'objectif de ce cours. -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Creative Thinking and Innovation
$250.00Creative thinking and innovation are vital components in both our personal and professional lives. However, many people feel as though they are lacking in creativity. What most of us do not recognize is that we are creative on a daily basis, whether it’s picking out what clothes to wear in the morning or stretching a tight budget at work. While these tasks may not normally be associated with creativity, there is a great deal of creativity involved to get those jobs done. While some people seem to be simply bursting with creativity, others find it a struggle to think outside the square. If you fall into the latter category, it is important to understand that boosting your creative and innovative abilities takes practice. Recognizing and honing your own creative potential is a process. That’s what this course is all about. -
Effective Planning and Scheduling
$250.00As project managers and leads, we all know how difficult it can be to accurately determine the duration of a project, yet that is exactly what is expected of us on a regular basis. This course will not disclose the secret of creating an accurate schedule, because there isn’t one. However, it will provide the factors and fundamental elements that you should consider and address when creating any type of schedule. Member price: $200.00 -
Employee Accountability
$110.00Accountability in the workplace means that all employees are responsible for their actions, behaviors, performance, and decisions. It's also linked to an increase in commitment to work and employee morale, which leads to higher performance. It is proven that organizations who promote accountability are more successful and more productive. In this course, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others. *Become a member to receive 20% off
