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TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here. -
Effective Problem-Solving
$299.00Everyone experiences problems from time to time. Some of our problems are big and complicated, while others may be more easily solved. Oftentimes solving problems involves dealing with emotions either within ourselves or others. This is one of the main reasons why companies want employees who can effectively identify and solve problems. Effective problem solvers help their organizations operate more efficiently, be more innovative and deliver exceptional customer service, leading to improved job satisfaction and career development for the employee and higher performance for the organization. Regardless of their level of complexity, problems are part of life and work. Therefore, problem-solving can be considered a life skill. *Become a member to receive 20% off -
Coaching for Success
$399.00The EI-Coach is an effective approach to professional coaching that focuses on helping others become more intelligent with their emotions in the workplace and beyond. Exceptional supervisors use coaching to unlock human potential and improve workplace performance. EI-Coaching aims to fine-tune and build deeper connections through conversations and active listening. It also attempts to explore goals that stem from an employee's core values and independent choices. *Become a member to receive 20% off -
Marijuana In the Workplace: Issues, Impacts and Responsibilities
$150.00The rules and responsibilities of Marijuana in the workplace are a topic employers and employees alike must be well versed in for today’s workplace. Especially in the food and manufacturing industry the use of cannabis during work hours can be a dangerous hazard for all parties involved. As such it is important to have appropriate policies in place governing it’s use, and clear training provided to all employees to mitigate risk. Join us as we explore the impact and responsibilities of Marijuana in the workplace. *Become a member to receive 20% off -
Introduction to Quality Assurance and Quality Control
$299.00This course covers the roles and responsibilities of Quality Assurance and Quality Control in developing a Quality System. Participants will go through the background of the roles as well as what is important to understand when implementing Quality Systems. This course is applicable to all personnel in a food processing plant with roles in determining quality: owners, supervisors, quality manager, quality technician, production personnel, sanitation team, plant manager, food safety team, etc. *Become a member to receive 20% off -
Canadian Workplace Cultures
$399.00Canada is a vast country with many different cultures. Understanding what makes Canada such a diverse country is a critical skill in being a team member in a Canadian workplace. There are various aspects of a Canadian workplace that may not be the same as a workplace in other countries. We will take a close look at topics such as basic Canadian facts, appropriate workplace etiquette including body language, communication skills and common courtesies, as well as the importance of demonstrating adaptability, work ethic, and work initiative. *Become a member to receive 20% off -
新冠肺炎疫情与食品加工
$199.00描述 本课程将帮助您在 Covid-19 全球爆发期间作为临时外国工人融入加拿大。我们将仔细研究 Covid-19 对我们日常工作和家庭生活的影响，我们还将为您提供有关保持安全的有用提示，并找出保护您自己和您的同事免于生病的方法。完成本课程后，您将成为专家。 *成为会员可享受20%的折扣* -
Creative Thinking and Innovation
$250.00Creative thinking and innovation are vital components in both our personal and professional lives. However, many people feel as though they are lacking in creativity. What most of us do not recognize is that we are creative on a daily basis, whether it’s picking out what clothes to wear in the morning or stretching a tight budget at work. While these tasks may not normally be associated with creativity, there is a great deal of creativity involved to get those jobs done. While some people seem to be simply bursting with creativity, others find it a struggle to think outside the square. If you fall into the latter category, it is important to understand that boosting your creative and innovative abilities takes practice. Recognizing and honing your own creative potential is a process. That’s what this course is all about. -
TEMPLATE: Training Needs Assessment Survey
$3.00Recognizing the need for additional training can be a challenge when working with a large group of employees. This three-page assessment makes it easy to determine which employees are aware of the company’s values and growth, as well as which areas each feel could use additional attention. This will assist in the selection of appropriate training methods and content. Questions Include: Do you feel you understand where the company is headed over the next year? How does your work fit in with company goals? How can the company help you improve your job performance? How do we know if our company is successful? Please describe an ongoing issue you feel requires additional attention. Do you need any training to better accomplish your own job? *From Module 5 of HR Toolkit, purchase full Module here. -
Comunicación oral
$399.00Descripción En el sitio de trabajo, nos comunicamos el uno al otro de muchas maneras, desde mensajes escritos hasta usando lenguaje de señas. Una de las formas mas comunes para comunicarse en el lugar de trabajo es hablando con otros. Una buena comunicación en el sitio de trabajo es muy importante. Los mejores comunicadores usan estrategias y técnicas para transmitir su mensaje. Durante este curso, usted aprenderá a usar los consejos y herramientas de una comunicación eficaz en el lugar de trabajo lo cual valdrá la pena por su tiempo y esfuerzo. *Hazte socio y disfruta de un 20% de descuento* -
Introduction to Allergens
$225.00This course highlights the importance and impact of allergens on consumer safety as well as why allergen awareness and management is a key food industry concern. Learn the causes and effects related to food allergens, the complexities associated with managing and prevention of unwanted food allergens, and the associated Canadian regulatory requirements. *Become a member to receive 20% off -
Seafood Processing Essentials
$199.00As one of the oldest food processing industries in Canada, we will explore the many potential employment and career opportunities in the Canadian fish and seafood industry. Participants will learn the importance of Seafood to Canadians as well as the importance the government places on fish and seafood safety. These measures help ensure Canada’s high international ranking and determine your role in maintaining this high standard. *Become a member to receive 20% off -
优良产品制造规范 (GMP)
$399.00描述 本课程将讨论食品工作者需要如何行动、着装和了解食品安全危害，以及他们如何预防这些危害。本课程将为您提供知识和技能，以了解 GMP 如何支持安全食品制造以及您在支持 GMP 中的作用。您将能够识别食品安全危害并了解食品工作者的行为方式以及对食品安全的积极或消极影响。本课程将为您提供知识和技能，以了解 GMP 如何支持食品安全生产以及如何实施 GMP。 *成为会员可享受20%的折扣* -
Introduction to Cheesemaking
$300.00This course allows the participant to become familiar with the basics of dairy chemistry and with the microbiology necessary to understand the vocabulary that supports the cheese industry. Furthermore, at the end of this training, the participant will know the main principles of cheese making including notions of quality and will be introduced to the concept of technological levers required to make adjustments during production. *Become a member to receive 20% off -
Fundamentals of Quality Assurance in the Food Processing Industry
$375.00This course provides Quality Assurance Technicians and anyone interested in Quality Assurance in the food processing industry with: general knowledge and standard occupational skills necessary to successfully perform in this occupation. Quality Assurance is a critical function in the food processing industry, and this course provides food workers, at the Quality Technician level, with: general food safety and food quality assurance knowledge, strategies, practices, and tools. *Become a member to receive 20% off
