Positive Attitudes in the Workplace

Attitude is everything! You may be the most skilled or competent person at work, but if you do not accompany your ability to do your job well with a positive attitude, your success will be limited.

Your attitude is not only about “how you do your job” and how you choose to behave in all circumstances. It is how you convey yourself to others.  Most employees with positive attitudes display several favourable behaviours in the work environment. They are resilient, resourceful, flexible, and open-minded. They radiate inviting energy that positively affects everyone and everything around them.

If you can display to your employer, customers and colleagues a sense of positivity, you will quickly become someone they will want to deal with more. The purpose of this course is to equip you with knowledge, tools and practical strategies that will help you develop and maintain a positive attitude so that you can elevate both your professional and personal success.

Learning Objectives:

Upon completion of this course, you will be able to:

• Explore the relationship between Self-mastery and Emotional Intelligence;
• Explain self-mastery, and its components;
• Discuss self-mastery and its importance in the workplace;
• Use self-confidence to know your strength and limitations and develop solutions at work;
• Explore independence and its importance in creating autonomy and self-reliance;
• Apply strategies to gain more confidence and independence at work;
• Examine Assertiveness and it is important in the workplace;
• Develop strategies to improve your assertiveness skill;
• Identify techniques to help you improve emotional self- Mastery (Knowing and handling emotions);
• Build a personal plan to develop your self-mastery skills at work;

Course Outline & Major Topics

• Module 1: Introduction to Self-Mastery
• Module 2: Self-confidence and working successfully with others
• Module 3: Assertiveness is key to successful communication
• Module 4: Using the tools you’ve learned

*Receive a nationally recognized certificate for participation in this course

Who Should Take This Course?

• Owners
• Supervisors
• Production Personnel
• Business Leaders
• Remote Workers
• Human Resources
• Supervisory and Management