Building Better Teams

Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations.

With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This course can help you get there!

Learning Objectives:

By the end of this course, participants will:

• Understand the value of working as a team
• Develop team norms, ground rules, and team contracts
• Identify your team player style and how it can be used effectively with your own team
• Build team trust
• Identify the stages of team development and how to help a team move through them
• Recognize the critical role communication skills will play in building and maintaining a team atmosphere
• Identify ways that team members can be involved and grow in a team setting

Course Outline & Major Topics

• Pre-Assignment: What’s Your Team Player Type?
• Defining Teams
  • What is a Team?
  • Types of Teams
• Establishing Team Norms
  • Characteristics of Teams
  • Ground Rules
  • Team Contracts
• Working as a Team
  • Putting it Into Perspective
  • No Need for Black and White Thinking
  • Your Team Agreements
• Your Team Player Type
  • What’s Your Team Player Type?
  • Mostly A’s – Inquiring Rationals
  • Mostly B’s – Authentic Idealists
  • Mostly C’s – Organized Guardians
  • Mostly D’s – Resourceful Artisans
• What’s Important?
  • My Team Style
  • Building Team Trust
  • Why is Trust Important?
  • Building Trust
• The Stages of Team Development
  • Stage One: Forming
  • Stage Two: Storming
  • Stage Three: Norming
  • Stage Four: Performing
  • Stage Five: Adjourning
  • Forming an Effective Team
• Team Building with TORI
• Communication
  • Defining Communication
  • Listening Skills
  • Responding to Feelings
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Becoming a Good Team Player
  • Attitude is Everything!

*Receive a nationally recognized certificate for participation in this course

Who Should Take This Course?

• New Hires
• Line Workers
• Supervisory and Management
• Quality Assurance Teams
• Food Safety Teams

*Become a member to receive 20% off