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Training & Mentoring – Module Five FPHRC ORIGINAL (Draft)
$25.00In this module we walk you through training, one of the greatest investments you can make in your company’s future. Training enables your organization to improve the skills, efficiency and abilities of your workforce. Simultaneously your product quality, customer satisfaction and quality and assurance checks will also benefit greatly from good training practices. * Part of the FPHRC's Industry Leading Toolkit available in full here -
TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here. -
TEMPLATE: Accident Investigation Report
$3.00This four-page resource contains all the paperwork required to fill when anyone is injured in your workplace. Use this template to quickly and effectively track the details of the accident to satisfy safety laws provincially and federally as well as ensure necessary prevention steps are noted and carried out in a timely and effective manner. Checklist Includes: Victim/Injured Person Information Name Supervisor Regular Function Function at Time of Accident Shift Time Accident Information Date Location First Aid Other Description of Injury Sustained Nature of Injury Location of Injury Contact Type Causal Agent(s) Witnesses Eyewitnesses Relevant Authority Investigated Facts People Involved Task at Hand Moment of Accident Environment Material/Equipment Organization Investigation Summary Description of events surrounding the incident Analysis Causes Safety Recommendations *From Module 8 of HR Toolkit, purchase full Module here. -
TEMPLATE: Employee Survey Checklist & Question Bank
$5.00Surveys are an efficient, effective method for gathering various information about your workplace, processes and methodologies. Designing a survey to bring maximum value to your business requires careful planning. The Employee Survey Checklist takes the guesswork out of planning an effective survey. It breaks down the preparation, distribution and analysis of employee surveys so you can concentrate on preparing the most effective next steps. As you develop a customized employee survey for your organization, be sure to use questions that are relevant to the organization and its area of business. The included bank of questions gives you a starting point. You can modify these questions or add new ones, as required to suit your business needs. Package Includes: Employee Survey Checklist Identifying Objectives & Methodology Developing Survey Content Communicating with Employees Administering Survey Analyzing Survey Responses Interpreting the Results Offering Feedback Action Plan Steps Next Steps & Follow Through Employee Survey Question Bank Job Specific Motivation Diversity & Inclusive Culture Recognition Teamwork Compensation & Benefits Career, Training & Development Client Interaction Concerning the Organization Supervisor/Management Relationships Staffing Likely Reasons to Consider Leaving *From Module 7 of HR Toolkit, purchase full Module here. -
TEMPLATE: Sample Employee Manual Template
$10.00Provide your employees with a master resource covering all company policies, procedures and responsibilities included in the running of your business. This all in one template provides a clean, professional layout with easy to fill sections covering everything from your company overview and mission statement to Performance Management, Code of Business Conduct and Human Rights. Expedite the process of outlining all key elements of your organization including the roles and responsibilities of all positions, as well as the required policies and procedures surrounding the work you do. *From Module 1 of HR Toolkit, purchase full Module here. -
TEMPLATE: Training Plan Template
$3.00Training is an effective way of maximizing an employee’s knowledge and ability to excel at their role within your organization. This three-page template provides you with a system to determine the most relevant areas of improvement and prescribe appropriate training. Sections Include: Needs Assessment Prioritization of Needs Determining Learning Objectives Identifying Training Solutions Evaluating Training Effectiveness *From Module 5 of HR Toolkit, purchase full Module here. -
Human Resources (HR) Toolkit
$899.00Backed by government and industry leading LMI (Labour Market Information), the FPSC’s HR Toolkit guides you through 10 streamlined modules. Everything you need to know to work in and run a business in Canada’s largest industry is at your fingertips. Each Module is easy to follow, straightforward and comprehensive. Complete with companion resources ready to use, and easy to adapt to your unique corporate branding. -
TEMPLATE: Decision to Terminate Checklist
$3.00Terminating an employee and by extension another’s livelihood and career requires careful consideration, checks and adherence to company policies as well as governing laws. This two-page resource allows all employ Policies Include: Termination Checklist Records of Attendance Performance and Disciplinary Action Reviewed All incidents accurately considered and documented Written Evidence exists that parties are aware of job needs and policies Other forms of Disciplinary Action have been considered Decision to Terminate is based on objective Standards This Termination of Employment is consistent with Previous Terminations All Relevant Parties have been Consulted I can justify the termination if the employee takes legal action Common Employee Questions *From Module 10 of HR Toolkit, purchase full Module here. -
TEMPLATE: Action Plan Form
$3.00Action plans do not need to be lengthy or difficult to track. This one-page form includes room for coaches and mentors to fill in up to five training objectives as well as identify the steps taken to accomplish these goals. For use in training and mentoring of employees and coaches in the workplace. Action Plan Includes: Performance Objectives Plan to Achieve Objectives Support Required Responsible Persons Timeline Monitoring Methods & Frequency *From Module 6 of HR Toolkit, purchase full Module here.




