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Monitoring Budget Performance
$299.00This course provides the food and beverage processing industry supervisor with the knowledge and skills to monitor budget performance within a department or unit, and to communicate with the manager or financial consultants on budget performance. *Become a member to receive 20% off -
Food Safety Bundle – Allergens, Recall & Traceability
$729.00FPSC recognizes the importance of Food Safety in all food and beverage processing facilities and has arranged this training bundle to complement processor training libraries. Perfect for new hires or as a refresher for seasoned employees, this bundle provides comprehensive training through three courses: Introduction to Allergens ($225 Value) This course highlights the importance and impact of allergens on consumer safety as well as why allergen awareness and management is a key food industry concern.Β Learn the causes and effects related to food allergens, the complexities associated with managing and prevention of unwanted food allergens, and the associated Canadian regulatory requirements. Managing Recall in a Wired World ($249 Value) Understand the consequences and effects of product recalls on the food and beverage processing industry. Examine techniques that assist processors to deliver information to the public, consumers, customers, and suppliers that aid in managing recalls effectively. Learn the roles and responsibilities of the recall team with an emphasis on food safety and prevention. Traceability Systems in the Food Manufacturing Industry ($249 Value) The information the Traceability Program provides makes management of product recalls fast and effective, reduces risks of a food safety crisis, and demonstrates that the processors is a responsible manufacturer. This course demonstrates how to develop and implement a Traceability Program for a food processing facility. This course introduces users to the topic of traceability, examines the relationship between traceability and other food safety prerequisite programs and teaches how to design, implement and test the system to ensure it is fully functional. NOTE: These courses are designed to be taken in order, once Introduction to Allergens has begun the other courses will be added to your library to take. *Receive a nationally recognized certificate for participation in each course! Who Should Take This Course? New Hires New Canadians Food Safety Teams Supervisors and Managers Front Line Workers Food Safety Consultants *Become a member to receive 20% off -
Business Etiquette – Gaining That Extra Edge
$125.00If youβve ever had an awkward moment where: You arenβt sure which fork to use, You donβt know which side plate is yours, Youβve ever had to make small talk with a Very Important Person and been lost for wordsβ¦ Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you arenβt even aware you make. This course will help you handle most of those socially difficult moments. Youβll have an extra edge in areas you may not have given a lot of thought to before. -
Π‘Π°Π½ΠΈΡΠ°ΡΠ½Π°Ρ ΠΎΠ±ΡΠ°Π±ΠΎΡΠΊΠ° β ΡΡΠΎΠ²Π΅Π½Ρ 1
$399.00ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ ΠΡΠΎΡ ΠΊΡΡΡ ΠΏΡΠ΅Π΄ΠΎΡΡΠ°Π²Π»ΡΠ΅Ρ ΡΠ°Π±ΠΎΡΠ½ΠΈΠΊΠ°ΠΌ ΡΠ°Π½ΠΈΡΠ°ΡΠ½ΡΡ ΡΠ»ΡΠΆΠ± ΠΏΠΈΡΠ΅Π²ΠΎΠΉ ΠΏΡΠΎΠΌΡΡΠ»Π΅Π½Π½ΠΎΡΡΠΈ, Π° ΡΠΎΡΠ½Π΅Π΅, ΡΠ΅ΠΌ, ΠΊΡΠΎ Π²ΡΠΏΠΎΠ»Π½ΡΠ΅Ρ ΠΈΠ»ΠΈ Π±ΡΠ΄Π΅Ρ Π²ΡΠΏΠΎΠ»Π½ΡΡΡ ΡΠ°Π½ΠΈΡΠ°ΡΠ½ΡΠ΅ ΡΠ°Π±ΠΎΡΡ, Π½Π΅ΠΎΠ±Ρ ΠΎΠ΄ΠΈΠΌΡΠ΅ ΠΎΠ±ΡΠΈΠ΅ Π±Π°Π·ΠΎΠ²ΡΠ΅ Π·Π½Π°Π½ΠΈΡ, ΡΠ²ΡΠ·Π°Π½Π½ΡΠ΅ Ρ ΠΏΡΠΈΠ½ΡΠΈΠΏΠ°ΠΌΠΈ ΠΎΡΠΈΡΡΠΊΠΈ ΠΈ ΡΠ°Π½ΠΈΡΠ°ΡΠΈΠΈ, Π° ΡΠ°ΠΊΠΆΠ΅ ΠΎΠ±ΡΠ΅ΠΏΡΠΈΠ½ΡΡΡΠΌΠΈ ΠΏΡΠ°ΠΊΡΠΈΠΊΠ°ΠΌΠΈ ΠΏΠΈΡΠ΅Π²ΠΎΠΉ ΠΏΡΠΎΠΌΡΡΠ»Π΅Π½Π½ΠΎΡΡΠΈ. Π Π½Π΅ΠΌ ΡΠ°ΠΊΠΆΠ΅ ΡΠΎΠ΄Π΅ΡΠΆΠ°ΡΡΡ ΠΏΠΎΠ΄ΡΠΎΠ±Π½ΡΠ΅ ΠΈΠ½ΡΡΡΡΠΊΡΠΈΠΈ ΠΏΠΎ ΠΏΡΠΎΡΠ΅Π΄ΡΡΠ°ΠΌ ΠΎΡΠΈΡΡΠΊΠΈ ΠΈ Π΄Π΅Π·ΠΈΠ½ΡΠ΅ΠΊΡΠΈΠΈ ΠΊΠΎΠ½ΠΊΡΠ΅ΡΠ½ΠΎΠ³ΠΎ ΠΎΠ±ΡΠ΅ΠΊΡΠ°. *Π‘ΡΠ°Π½ΡΡΠ΅ ΡΡΠ°ΡΡΠ½ΠΈΠΊΠΎΠΌ, ΡΡΠΎΠ±Ρ ΠΏΠΎΠ»ΡΡΠΈΡΡ ΡΠΊΠΈΠ΄ΠΊΡ 20%* -
Customer Service Training β Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price:Β $132.00 -
ΠΠ°Π½Π°Π΄Π° β ΠΊΡΠ»ΡΡΡΡΠ° Π½Π° ΡΠ°Π±ΠΎΡΠ΅ΠΌ ΠΌΠ΅ΡΡΠ΅
$399.00ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ ΠΠ°Π½Π°Π΄Π° - ΠΎΠ³ΡΠΎΠΌΠ½Π°Ρ ΡΡΡΠ°Π½Π° Ρ ΠΌΠ½ΠΎΠΆΠ΅ΡΡΠ²ΠΎΠΌ ΡΠ°Π·Π»ΠΈΡΠ½ΡΡ ΠΊΡΠ»ΡΡΡΡ. ΠΠΎΠ½ΠΈΠΌΠ°Π½ΠΈΠ΅ ΡΠΎΠ³ΠΎ, ΡΡΠΎ Π΄Π΅Π»Π°Π΅Ρ ΠΠ°Π½Π°Π΄Ρ ΡΠ°ΠΊΠΎΠΉ ΡΠ°Π·Π½ΠΎΠΎΠ±ΡΠ°Π·Π½ΠΎΠΉ ΡΡΡΠ°Π½ΠΎΠΉ, ΡΠ²Π»ΡΠ΅ΡΡΡ Π²Π°ΠΆΠ½Π΅ΠΉΡΠΈΠΌ Π½Π°Π²ΡΠΊΠΎΠΌ Π΄Π»Ρ ΡΠΎΠ³ΠΎ, ΡΡΠΎΠ±Ρ Π±ΡΡΡ ΡΠ»Π΅Π½ΠΎΠΌ ΠΊΠΎΠΌΠ°Π½Π΄Ρ Π½Π° ΠΊΠ°Π½Π°Π΄ΡΠΊΠΎΠΌ ΡΠ°Π±ΠΎΡΠ΅ΠΌ ΠΌΠ΅ΡΡΠ΅. Π‘ΡΡΠ΅ΡΡΠ²ΡΡΡ ΡΠ°Π·Π»ΠΈΡΠ½ΡΠ΅ Π°ΡΠΏΠ΅ΠΊΡΡ ΠΊΠ°Π½Π°Π΄ΡΠΊΠΎΠ³ΠΎ ΡΠ°Π±ΠΎΡΠ΅Π³ΠΎ ΠΌΠ΅ΡΡΠ°, ΠΊΠΎΡΠΎΡΡΠ΅ ΠΌΠΎΠ³ΡΡ ΠΎΡΠ»ΠΈΡΠ°ΡΡΡΡ ΠΎΡ ΡΠ°Π±ΠΎΡΠΈΡ ΠΌΠ΅ΡΡ Π² Π΄ΡΡΠ³ΠΈΡ ΡΡΡΠ°Π½Π°Ρ . ΠΡ Π²Π½ΠΈΠΌΠ°ΡΠ΅Π»ΡΠ½ΠΎ ΡΠ°ΡΡΠΌΠΎΡΡΠΈΠΌ ΡΠ°ΠΊΠΈΠ΅ ΡΠ΅ΠΌΡ, ΠΊΠ°ΠΊ ΠΎΡΠ½ΠΎΠ²Π½ΡΠ΅ ΠΊΠ°Π½Π°Π΄ΡΠΊΠΈΠ΅ ΡΠ°ΠΊΡΡ, ΡΠΎΠΎΡΠ²Π΅ΡΡΡΠ²ΡΡΡΠΈΠΉ ΡΡΠΈΠΊΠ΅Ρ Π½Π° ΡΠ°Π±ΠΎΡΠ΅ΠΌ ΠΌΠ΅ΡΡΠ΅, Π²ΠΊΠ»ΡΡΠ°Ρ ΡΠ·ΡΠΊ ΡΠ΅Π»Π°, ΠΊΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΠ²Π½ΡΠ΅ Π½Π°Π²ΡΠΊΠΈ ΠΈ ΠΎΠ±ΡΠ΅ΠΏΡΠΈΠ½ΡΡΡΠ΅ ΠΏΡΠ°Π²ΠΈΠ»Π° Π²Π΅ΠΆΠ»ΠΈΠ²ΠΎΡΡΠΈ, Π° ΡΠ°ΠΊΠΆΠ΅ Π²Π°ΠΆΠ½ΠΎΡΡΡ Π΄Π΅ΠΌΠΎΠ½ΡΡΡΠ°ΡΠΈΠΈ Π°Π΄Π°ΠΏΡΠΈΠ²Π½ΠΎΡΡΠΈ, ΡΡΡΠ΄ΠΎΠ²ΠΎΠΉ ΡΡΠΈΠΊΠΈ ΠΈ ΡΠ°Π±ΠΎΡΠ΅ΠΉ ΠΈΠ½ΠΈΡΠΈΠ°ΡΠΈΠ²Ρ. *Π‘ΡΠ°Π½ΡΡΠ΅ ΡΡΠ°ΡΡΠ½ΠΈΠΊΠΎΠΌ, ΡΡΠΎΠ±Ρ ΠΏΠΎΠ»ΡΡΠΈΡΡ ΡΠΊΠΈΠ΄ΠΊΡ 20%* -
Employee Accountability
$110.00Accountability in the workplace means that all employees are responsible for their actions, behaviors, performance, and decisions. It's also linked to an increase in commitment to work and employee morale, which leads to higher performance. It is proven that organizations who promote accountability are more successful and more productive. In this course, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others. *Become a member to receive 20% off -
Body Language: Reading Body Language as a Sales Tool
$125.00Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course! Member Price:Β $100.00 -
TEMPLATE: Mentoring Program Development Checklist
$3.00Mentoring programs are an effective way to encourage growth, skill development and prepare for succession planning by encouraging employees take on leading roles among their colleagues and peers. This two-page package includes both a checklist of questions geared to prepare employees and mentors for the process as well as a sheet to track the action plan. Learning objectives are easily identified, as well as timeframes, methods of evaluation and mentor comments allowing your human resources team to easily determine effectiveness of mentoring candidates. Checklist Includes: Familiarize staff with informal training by using one-on-one coaching or on-the-job help sessions. Identify individuals that might benefit from a mentoring program. Introduce and explain the mentoring program by meeting with your employees in a workshop, seminar, or discussion-group setting. Meeting management suggestions. Collect information on potential candidates and determine appropriate matches based on similarities in employee interests and needs. Discuss how each person will benefit from the process. Set a time and place for the next meeting. Create an action plan. Allow the mentor and protΓ©gΓ© to steer the process as it moves forward. *From Module 5 of HR Toolkit, purchase full Module here. -
TEMPLATE: Salary Scale
$3.00This template will help you list critical factors relevant to your business. Then for each factor, determine the specific weight each level should be assigned. Multiply the level weight by the weight you assigned the factor to calculate the final score for each job. Salary Scoring Includes: Salary scale Minimum New Employee with little or no relevant experience Employee on probation Usual Starting Salary First Year New yet with necessary experience and Knowledge Recognized Experience Employee with 2-4 years of experience relevant to the position New employee with recognized competencies Fully Competent Employee with 3-6 years of experience and who exhibits the desired level of performance New Employee with sound competencies acquired in a similar position Legal Focus Pay Equity *From Module 4 of HR Toolkit, purchase full Module here. -
Food Safety Culture and You
$199.00This course discusses the importance of following food safety procedures and practices when working in Canadian food companies, as these are part of food safety culture. It outlines the role of governments and food companies in protecting the food supply and identifies how consumers can be negatively affected by improper practices. It covers the important role food workers have in following procedures and telling supervisors and coworkers of food safety problems. Participants will learn the important role of food workers have in supporting their workplace food safety culture. By following food safety practices, food workers help their employer to protect the consumer, meet government regulations and address business needs. *Become a member to receive 20% off -
Workplace Essentials: Document Use
$132.00This course addresses document use, one of the skills which extensive government and industry research has identified as essential to success in work, learning and life. These skills provide the foundation for learning other skills and are the cornerstone of lifelong learning. Lifelong learning and workplace skills training are closely linked to productivity, adaptability and innovation, all vital elements of todayβs competitive and rapidly changing global business environment. *Become a member to receive 20% off