Body Language – Reading Body Language as a Sales Tool


Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course!


Member Price: $100.00


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Learning Objectives

  • Apply your knowledge of body language to improve communication
  • Understand the impact of space in a conversation
  • Understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture
  • Use mirroring and matching techniques to build rapport
  • Shake hands with confidence
  • Dress for success


Course Outline

  1. Course Overview
  2. Body Language
  3. Give Me Some Space!
  4. What’s Your Face Saying?
  5. What’s Your Body Saying?
  6. Pre-Assignment Review
  7. Mirroring and Leading
  8. Monitoring Your Posture
  9. Dressing Up
  10. Shaking Hands
  11. How Are You Doing?
  12. Personal Action Plan
  13. Recommended Reading List
  14. Post-Course Assessment