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TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here. -
TEMPLATE: Employee Reference Consent Form
$2.00Occasionally employees will request their employer release information contained in their employee file, with respect to positions held, dates, and work performance, to potential employers and educational institutions for the purpose of assisting in obtaining employment and further education. This one-page template makes it easy to accommodate this request. Reference Consent Form Includes: Release of Employee File Information Signatures Personal Data Name Address Telephone Email Alternate Contact Number *From Module 10 of HR Toolkit, purchase full Module here. -
TEMPLATE: Human Resources Meeting Checklists
$5.00Do you find some meetings long an inconclusive? Draw from the FPHRC’s high standards for respect, professionalism and best practice in your meetings today. This template may be the resource you need to ensure efficiency and productivity from all one on one or group interactions with clients, colleagues, potential hires and more. Checklists Include: Meeting Preparation Techniques Establishing a comfortable environment Building Trust Approaches to Communication Effective Closes *From Module 1 of HR Toolkit, purchase full Module here. -
Staffing and Orientation – Module Three FPHRC ORIGINAL (Draft)
$45.00Product quality is fundamental when working in your industry. That’s why it’s important to attract, hire, and retain qualified individuals with the appropriate skillsets to fill your Human Resources requirements. In this module we closely examine necessary objectives and best practices when searching for talent from diverse talent pools. * Part of the FPHRC's Industry Leading Toolkit available in full here -
TEMPLATE: Exit Checklist
$3.00Use our termination checklist to verify all necessary steps have been taken to ensure a smooth transition from the company. This is a ready to use on-page tool to sign off on all mandatory termination steps i.e. security and employee badges returned, pager, computer, company cell phone... The template is designed to be signed off by the employee, Human Resources and Payroll. Termination Checklist Includes: Employee Information Termination Information Items for Collection Contracts to Terminate Signatures *From Module 10 of HR Toolkit, purchase full Module here. -
TEMPLATE: Reward Ideas
$3.00Whether acknowledging an individual’s achievements or applauding team members on a collaborative effort, be sincere. An honest thank-you can communicate as much gratitude as a t-shirt bearing the company logo. This two-page resource includes a variety of reward options that range in professionalism. Suitable for all levels of work from entry level to senior management. Reward Ideas Include: Individual & Team Rewards Money Time Senses Prestige Public Recognition Fun – I.E. Sports Tickets *From Module 6 of HR Toolkit, purchase full Module here. -
TEMPLATE: Performance Evaluation Form
$5.00This eight-page resource covers the creation and use of performance management evaluations, including how often they are completed, monitoring, feedback and evaluation processes. Supervisor and employee meet informally during the performance cycle to review the employee’s progress. Formal reviews may also be conducted, particularly if either the supervisor or employee changes jobs or a key milestone is reached. Completed Performance Management Forms are expected to be added to the employee’s Human Resource file. Performance Evaluation Includes: Performance Evaluation Forms Confidentiality Creation & Implementation Evaluation Stages Performance Planning & Review Objectives Key Indicators Target Completion Dates Results Learning & Development Skills To Develop Action Plan Completion Dates Results Competency Review Knowledge of Job Productivity Quality of Work Reliability Communication Analytical Ability Initiative *From Module 6 of HR Toolkit, purchase full Module here. -
Human Resources (HR) Toolkit – MODULE 9: Diversity and Inclusion
$199.00Issues relating to diversity and inclusion such as recruitment and retention, employer reputation, employer branding and meeting employer legal and human rights requirements are gaining more attention from employees, managers and business owners in Canada. Diversity encompasses all of the ways in which individual people differ, while inclusion is creating a culture that embraces, respects, accepts, and values diversity. Employers have a significant influence on society and can play an important role in making our communities better places to live. Fostering a diverse and inclusive workplace can improve the employee experience and drive the success of your company as a whole, but commitment to it starts with the leaders at your organization. -
TEMPLATE: Rejection Letter Template
$3.00Bad news is often difficult to impart. Finding the right words can be a challenge. The FPHRC's template will help you draft a letter to advise unsuccessful candidates that they were not selected for the position. Sections Include: Letter of Rejection Structure Suggested Wording Easily Adapted to your Corporate Branding *From Module 3 of HR Toolkit, purchase full Module here.
