The Professional Supervisor
$125.00
With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!
Available!
Return to StoreWith a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!
Learning Objectives
After you complete this course, you will be able to:
- Clarify the scope and nature of a supervisory position.
- Learn some ways to deal with the challenges of the role.
- Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
- Learn key techniques to help you plan and prioritize effectively.
- Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
- Develop strategies for motivating your team, giving feedback, and resolving conflict.
Course Outline & Major Topics
- Adjusting to Your Role As A Member of The Management Team
- A Supervisor’s Responsibilities
- Action-Centered Leadership
- Planning to Plan
- Setting Goals
- The SPIRIT Acronym
- Defining Leadership
- The Situational Leadership Model
- Identifying Your Characteristics and Preferences
- How do you get through to individuals?
- Developing a High-Performing Team
- Communication Skills
- Motivation vs Instigation
- Orientation and Onboarding
- Developing Your Training Skills
- Providing & Receiving Feedback
- Delegation is a Key Skill!
- Defining Responsibility and Accountability
- Dealing with Conflict
- Managing Disciplinary Issues
*Receive a nationally recognized certificate for participation in this course
Who Should Take This Course?
- New Canadians
- Human Resources Professionals
- Supervisory and Management
- Communications Departments
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