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TEMPLATE: Complaint Management Evaluation Grid
$3.00How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here. -
TEMPLATE: Human Resources Meeting Checklists
$5.00Do you find some meetings long an inconclusive? Draw from the FPHRC’s high standards for respect, professionalism and best practice in your meetings today. This template may be the resource you need to ensure efficiency and productivity from all one on one or group interactions with clients, colleagues, potential hires and more. Checklists Include: Meeting Preparation Techniques Establishing a comfortable environment Building Trust Approaches to Communication Effective Closes *From Module 1 of HR Toolkit, purchase full Module here. -
TEMPLATE: Employee Information Sheet
$5.00Looking for a simple solution to collecting personal information before hiring a new employee? This template is a resource that will expedite this process. Easily adapted to suit your business brand, the FPHRC’s Employee Information Sheet covers all Employee, Emergency Contact Banking and other information you need from new hires as well as all mandatory signatures and legal clauses. Sections include: Employee Information (Address, Citizenship and other essentials) Emergency Contact Information Banking Information Position and Compensation Information Payroll Keying Information Benefits *From Module 1 of HR Toolkit, purchase full Module here.
