• TEMPLATE: Coaching Program Checklist

    $3.00
    Coaching can be challenging to initiate successfully. Often successful employees that excel in their duties and abilities may lack the skillset to effectively coach or mentor their colleagues and comrades. This three-page checklist covers the need for coaching in your business, who would be suitable as a mentor or coach, coaching self-evaluation guides and an on the job coaching checklist. Questions Include: Coaching Program Checklist Would You Be a Good Coach? On-The-Job Coaching Checklist Are you communicating your performance expectations, so employees can base their development goals on clear standards? Are you asking questions designed to assist employees in finding their own effective solutions to problems? Are you modelling or demonstrating tasks employees can follow effectively? Are you following up periodically after initial training phases are complete to gauge progress and effectiveness? *From Module 5 of HR Toolkit, purchase full Module here.
  • TEMPLATE: Complaint Management Evaluation Grid

    $3.00
    How effective is your complaint management system? This tool will help you assess your organization’s effectiveness in addressing staff complaints and determine if you need to revise your approach. A useful resource when responding to any questions or concerns about your organization’s process and efficacy. Questions Include: Do you treat all complaints without pre-judgment and avoid confrontation? Do you analyze all relevant facts gathered from employees and witnesses before your decision? Do you immediately correct mistakes? Do you explain the reasoning behind decisions taken? Do you aim for solutions that are mutually acceptable? *From Module 1 of HR Toolkit, purchase full Module here.
  • Compensation & Benefits – Module Four FPHRC ORIGINAL (Draft)

    $25.00
    In this module we break down all aspects of compensation and benefits systems. These are easy to follow, straightforward and comprehensive sections designed to answer all your questions and concerns about these important aspects of effective Human Resources. This package is designed to be referenced with free information on wages and salaries for various occupations are available at the HRSDC’s website www.worldatwork.org * Part of the FPHRC's Industry Leading Toolkit available in full here

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