I am an HR Professional
You’re a Human Resources expert looking to create or enhance a professional HR function for your organization. Evaluate, hire, assess and train, with access to Canada’s first online Skills Library exclusively for the food industry. Hundreds of competencies right at your fingertips.
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Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Creative Thinking and Innovation
$250.00Creative thinking and innovation are vital components in both our personal and professional lives. However, many people feel as though they are lacking in creativity. What most of us do not recognize is that we are creative on a daily basis, whether it’s picking out what clothes to wear in the morning or stretching a tight budget at work. While these tasks may not normally be associated with creativity, there is a great deal of creativity involved to get those jobs done. While some people seem to be simply bursting with creativity, others find it a struggle to think outside the square. If you fall into the latter category, it is important to understand that boosting your creative and innovative abilities takes practice. Recognizing and honing your own creative potential is a process. That’s what this course is all about. -
Business Etiquette – Gaining That Extra Edge
$125.00If you’ve ever had an awkward moment where: You aren’t sure which fork to use, You don’t know which side plate is yours, You’ve ever had to make small talk with a Very Important Person and been lost for words… Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This course will help you handle most of those socially difficult moments. You’ll have an extra edge in areas you may not have given a lot of thought to before. -
Créativité et innovation
$250.00La pensée créative et l'innovation sont des éléments essentiels de notre vie personnelle et professionnelle. Pourtant, nombreux sont ceux qui ont le sentiment de manquer de créativité. Ce que la plupart d'entre nous ignorons, c'est que nous sommes créatifs au quotidien, qu'il s'agisse de choisir nos vêtements le matin ou de gérer un budget serré au travail. Si ces tâches ne sont généralement pas associées à la créativité, leur accomplissement requiert une grande dose de créativité. Si certaines personnes semblent déborder de créativité, d'autres peinent à sortir des sentiers battus. Si vous faites partie de ces derniers, il est important de comprendre que développer vos capacités créatives et innovantes demande de la pratique. Reconnaître et perfectionner son propre potentiel créatif est un processus. C'est précisément l'objectif de ce cours.
As a Human Resources professional, the Food Skills Library is what you’ve been looking for! The newly launched Food Skills Library hosts thousands of competencies, skills standards, and occupational profiles all in one place. Use the library to create job descriptions, assess your workers, map career paths, and create training programs.
Skills Library
We also host Canada’s first Skills Library for the food manufacturing industry! Use our skills library to design curriculum and learning activities based on the nation benchmarks for various positions. Evaluate you curriculum against the standards to ensure that you are preparing students with the skills, knowledge and abilities required to succeed in the workplace.
The industry's official benchmark for required skills
Hundreds of documents, including national occupational standards, essential skills, job descriptions, skills assessment checklist, language benchmarks.
For more information, contact
Dayna Poulin, Manger of Training Development & Communications
email dpoulin@fphrc.ca
phone 613-237-7988 x 226
Dayna Poulin, Manger of Training Development & Communications
email dpoulin@fphrc.ca
phone 613-237-7988 x 226






