I am an HR Professional
You’re a Human Resources expert looking to create or enhance a professional HR function for your organization. Evaluate, hire, assess and train, with access to Canada’s first online Skills Library exclusively for the food industry. Hundreds of competencies right at your fingertips.
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Introduction to Emotional Intelligence
$299.00Emotional Intelligence skills, also known as skills for success, contribute to 80% of your career and personal success. An employee with high Emotional Intelligence is aware of their emotions and can manage feelings, impulses and communicate effectively with others. They solve problems and build rapport in tense situations. These employees also have empathy, work well with others to build productive relationships in the workplace, remain optimistic in the face of adversity, bounce up quickly from setbacks and strive to perform. *Become a member to receive 20% off -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Diversity Training – Celebrating Diversity in the Workplace
$100.00More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team. We all know what happens to organizations that don’t have effective teamwork: they fail. And, failing to embrace diversity can also have serious legal costs for corporations. This course will give you ways to celebrate diversity in the workplace while bringing individuals together. -
Creating a Positive Work Environment
$125.00This course takes an in-depth look at an important topic that is sometimes overlooked – creating a positive environment in the workplace. It is the responsibility of everyone at work to make it the best atmosphere they can, from the executive in the corner office to the newest employee in the mailroom. You will be introduced to this topic here and will be guided through the steps and skills to make your place of work a positive, encouraging place to be. As an employee, or a leader within a company, you have a responsibility to create and maintain a positive work environment. Everyone has a responsibility to create and maintain a positive work environment. Even if this is not a company-wide reality you can seek to provide this type of environment for your department/division or those within your sphere of influence. This course will give you tools to be able to create the type of company environment that you crave through building and nurturing effective workplace relationships. -
Communications for Small Business Owners
$260.00Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors. This course will introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components. Member price: $208.00
As a Human Resources professional, the Food Skills Library is what you’ve been looking for! The newly launched Food Skills Library hosts thousands of competencies, skills standards, and occupational profiles all in one place. Use the library to create job descriptions, assess your workers, map career paths, and create training programs.
Skills Library
We also host Canada’s first Skills Library for the food manufacturing industry! Use our skills library to design curriculum and learning activities based on the nation benchmarks for various positions. Evaluate you curriculum against the standards to ensure that you are preparing students with the skills, knowledge and abilities required to succeed in the workplace.
The industry's official benchmark for required skills
Hundreds of documents, including national occupational standards, essential skills, job descriptions, skills assessment checklist, language benchmarks.
For more information, contact
Dayna Poulin, Manger of Training Development & Communications
email dpoulin@fphrc.ca
phone 613-237-7988 x 226
Dayna Poulin, Manger of Training Development & Communications
email dpoulin@fphrc.ca
phone 613-237-7988 x 226