I am an HR Professional
You’re a Human Resources expert looking to create or enhance a professional HR function for your organization. Evaluate, hire, assess and train, with access to Canada’s first online Skills Library exclusively for the food industry. Hundreds of competencies right at your fingertips.
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Critical Thinking
$125.00In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. How do you know what to believe? How do you separate the truth from the myths? The answer lies in critical thinking skills. The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill for survival in today’s world. This course will give you some practical tools and hands-on experience with critical thinking and problem solving. -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Business Ethics for the Office
$125.00What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment. Member Price: $100.00 -
Delegation – The Art of Delegating Effectively
$155.00Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization. Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This course will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems. Member price: $124.00 -
Overview of Food Safety Management Systems and Certification Schemes
$299.00This course discusses the importance of following food safety procedures and practices when working in Canadian food companies, as these are part of food safety culture. It outlines the role of governments and food companies in protecting the food supply and identifies how consumers can be negatively affected by improper practices. It covers the important role food workers have in following procedures and telling supervisors and coworkers of food safety problems. *Become a member to receive 20% off
As a Human Resources professional, the Food Skills Library is what you’ve been looking for! The newly launched Food Skills Library hosts thousands of competencies, skills standards, and occupational profiles all in one place. Use the library to create job descriptions, assess your workers, map career paths, and create training programs.
Skills Library
We also host Canada’s first Skills Library for the food manufacturing industry! Use our skills library to design curriculum and learning activities based on the nation benchmarks for various positions. Evaluate you curriculum against the standards to ensure that you are preparing students with the skills, knowledge and abilities required to succeed in the workplace.
The industry's official benchmark for required skills
Hundreds of documents, including national occupational standards, essential skills, job descriptions, skills assessment checklist, language benchmarks.
For more information, contact
Dayna Poulin, Manger of Training Development & Communications
email dpoulin@fphrc.ca
phone 613-237-7988 x 226
Dayna Poulin, Manger of Training Development & Communications
email dpoulin@fphrc.ca
phone 613-237-7988 x 226






