On-the-job demonstrations are one of the most effective ways to teach best practice as well as safe handling of products and equipment in the workplace. They offer the ability to directly oversee an employee’s practical application of knowledge and skill when performing workplace duties. This Resource is an effective checklist for facilitators to verify all processes are being followed correctly and next steps for both trainers and employees are clear.
Put employees at ease by establishing an informal atmosphere and using first names.
Become familiar with the employees’ knowledge and skill base by watching them perform the task.
Review with employees why the task is important.
Demonstrate the task as you expect it to be performed.
Make sure employees can see and hear what you are doing.
Explain that you will first demonstrate the task as you would normally do it, and then repeat the demonstration more slowly, explaining each step.
Ask employees questions at different stages of the demonstration.
Use personal anecdotes or stories to reinforce key points.
*From Module 5 of HR Toolkit, purchase full Module here.