I am an HR Professional
You’re a Human Resources expert looking to create or enhance a professional HR function for your organization. Evaluate, hire, assess and train, with access to Canada’s first online Skills Library exclusively for the food industry. Hundreds of competencies right at your fingertips.
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Body Language: Reading Body Language as a Sales Tool
$125.00Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course! Member Price: $100.00 -
Introduction to Emotional Intelligence
$299.00Emotional Intelligence skills, also known as skills for success, contribute to 80% of your career and personal success. An employee with high Emotional Intelligence is aware of their emotions and can manage feelings, impulses and communicate effectively with others. They solve problems and build rapport in tense situations. These employees also have empathy, work well with others to build productive relationships in the workplace, remain optimistic in the face of adversity, bounce up quickly from setbacks and strive to perform. *Become a member to receive 20% off -
Delegation – The Art of Delegating Effectively
$155.00Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization. Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This course will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems. Member price: $124.00 -
Customer Service Training – Critical Elements of Customer Service
$399.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Member price: $132.00 -
Leadership Skills for Supervisors: Communication, Coaching, & Conflict
$295.00Communication, Coaching and Conflict are just a few of the topics covered in this one-day course. Leadership Skills for Supervisors gives participants an understanding of the different mindsets we all have, how they communicate and best apply their talents and aptitudes to their work. No matter where you are on the spectrum, this course highlights the skills you have that make you great leadership material and also covers the tips and tricks that define successful leaders in every industry. Whether a seasoned manager or gearing up for a new supervisory position, this course is an excellent resource to better manage oneself and others in a team environment. Don’t hesitate to add this inspirational training material to your online learning portfolio today! Leadership is not about a title or a designation. It’s about impact influence and inspiration. Impact involves getting results, influence is about spreading the passion you have for your work, and you have to inspire team-mates and customers. – Robin S. Sharma, Author of The Monk who Sold his Ferrari
As a Human Resources professional, the Food Skills Library is what you’ve been looking for! The newly launched Food Skills Library hosts thousands of competencies, skills standards, and occupational profiles all in one place. Use the library to create job descriptions, assess your workers, map career paths, and create training programs.
Skills Library
We also host Canada’s first Skills Library for the food manufacturing industry! Use our skills library to design curriculum and learning activities based on the nation benchmarks for various positions. Evaluate you curriculum against the standards to ensure that you are preparing students with the skills, knowledge and abilities required to succeed in the workplace.
The industry's official benchmark for required skills
Hundreds of documents, including national occupational standards, essential skills, job descriptions, skills assessment checklist, language benchmarks.
For more information, contact
Dayna Poulin, Manger of Training Development & Communications
email dpoulin@fphrc.ca
phone 613-237-7988 x 226
Dayna Poulin, Manger of Training Development & Communications
email dpoulin@fphrc.ca
phone 613-237-7988 x 226