The best leaders don’t just manage people – they develop them. This course builds your skills in coaching and mentoring, helping you understand when each approach is most effective and how to apply both to support the growth of those around you. You’ll learn how to create the kind of trusting, challenge-rich relationships that bring out the best in your team and contribute to a stronger, more capable organization.
Skills you will learn:
Coaching skills
Goal setting (SPIRIT)
Effective feedback
Mentoring relationships
Learning Objectives
Upon completing this course, you will be able to:
Use coaching and mentoring with confidence by defining both approaches and using a coaching assessment to target your development priorities.
Coach more effectively by applying interpersonal communication and critical coaching skills, including goal setting with SPIRIT.
Drive behavior change and performance by using the coaching model, the Benefits/Consequences Matrix, and clear, effective feedback techniques.
Handle coaching challenges professionally by applying practical solutions and building a personal action plan to strengthen your coaching impact.
