Introduction to Quality Assurance and Quality Control

Build a stronger understanding of what it takes to maintain quality in a food processing plant. This course introduces the roles of quality assurance and quality control in developing and maintaining a quality system. You will explore why food safety matters, learn the foundations of a HACCP-based system, and examine how different teams contribute to consistent food production. From owners and plant managers to quality technicians, production staff, and sanitation teams, everyone has a part to play. By connecting these principles with day-to-day responsibilities, you will be better prepared to maintain quality, identify opportunities for improvement, and help strengthen your workplace’s quality system.