Managing Recall in a Wired World

Navigate food recalls with a clear approach to prevention, preparation, communication, management, and recovery in today’s technologically and socially connected world. Designed for workers in food and beverage processing, this course explains why effective recall management matters and examines the consequences product recalls can have on processors. You will explore methods for preventing recalls, preparing before an incident, implementing a recall, and managing each stage of the response. The course also examines techniques for delivering information to the public, consumers, customers, and suppliers throughout a recall. By reviewing the roles and responsibilities of the recall team, you will connect food safety and prevention with coordinated recall action. Complete the course better prepared to contribute to recall planning, communicate during an active recall, and support recovery once the recall has been managed.