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Workplace Essentials: Job Task Planning

$132.00

This course addresses job task planning and organizing skills which are high on the list of skills identified by government and industry research as essential to success in work, learning and life. These skills provide the foundation for learning other skills and are the cornerstone of lifelong learning. Lifelong learning and workplace skills training are closely linked to productivity, adaptability and innovation, all vital elements of today’s competitive and rapidly changing global business environment.

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This course addresses job task planning and organizing skills which are high on the list of skills identified by government and industry research as essential to success in work, learning and life. These skills provide the foundation for learning other skills and are the cornerstone of lifelong learning. Lifelong learning and workplace skills training are closely linked to productivity, adaptability and innovation, all vital elements of today’s competitive and rapidly changing global business environment.

This course provides guidelines for managing time, managing stress, delegating job tasks, supervising operations, remembering information, gathering information through interviews, gathering information by phone, gathering information from text sources, and gathering information from electronic sources.

Learning Objectives:

Completion of the Job Task Planning and Organizational Skills course, participants will gain and develop the following knowledge, and skills:

  • The importance of using a time management system
  • Strategies for setting and prioritizing tasks, including creating an action plan
  • Understanding the importance of monitoring tasks
  • Understanding the need to reduce stress and strategies to do so
  • Using effective delegation and strategies for reducing resistance to delegation
  • Understanding the general requirements for supervising production
  • Using module techniques and strategies for improving your memory
  • Using techniques for gathering information through interviews, phone calls, text documents and electronic sources

Course Outline & Major Topics

  • Managing Time
    • Time Management Strategies
    • Create and Implement an Action Plan
    • Monitor Progress
  • Managing Stress
    • Stress Management Strategies
  • Delegating Tasks
    • Barriers to Willingness to Delegate
    • The Six Steps in Delegating Tasks
  • Supervising Operations
    • Performance Criteria for Supervisors
    • Five Stages of Supervising Operations
  • Remembering Information
    • Remembering Information
    • Structuring Information
    • Mnemonic Techniques
  • Gathering Information Through Interviews
    • Preparing for an Information-Gathering Interview
    • Begin the Interview
    • Seek Information
    • Conclude the Interview
  • Gathering Information by Telephone
    • Tips for Using the Telephone
    • Gathering Information by Phone
  • Gathering Information from Text Materials
    • What are Text Materials?
    • Information Requirements
    • Strategies to Improve Information Gathering Skills
  • Gathering Information from Electronic Sources
    • Finding the Required Information
    • Strategies for Improving Your Skills
    • Benefits of Electronic Information
    • Drawbacks of Electronic Information

*Receive a nationally recognized certificate for participation in this course

Who Should Take This Course?

  • Owners
  • Supervisors
  • Production Personnel
  • Sanitation Team
  • Labelling and Packaging
  • Plant Manager
  • Health and Safety Team
  • Quality Assurance Personnel

*Become a member to receive 20% off