- Sorry, this product cannot be purchased.
ABCs of Supervising
$125.00
The transition from team member to team leader can be difficult for anyone who has not had experience leading others in the past. This course breaks down what it means to become a leader, how to address the difference in your professional bearing, relationships and best prepare to take on your new responsibilities with great success.
Available!
Return to StoreThe transition from team member to team leader can be difficult for anyone who has not had experience leading others in the past. This course breaks down what it means to become a leader, how to address the difference in your professional bearing, relationships and best prepare to take on your new responsibilities with great success.
Administration, supervision and managing the work of others can take some getting used to. Here we break down the best strategies to motivate, support and encourage your teams to ensure their best results. You already have the potential to be a strong and effective leader.
Learning Objectives
After you complete this course, you will be able to:
- Adjust to the supervisor’s role with confidence.
- Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
- Identify key attitudes that you can develop to enhance your supervisory skills.
- Use time management and planning techniques to maximize your success.
- Develop a technique for giving instructions that are clear and understood.
- Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.
Course Outline & Major Topics
- How Will My Role Change?
- What to Say If You’re Teased About Being the Boss
- Questions Supervisors Have
- Responsibilities of a Supervisor
- Key Behaviors and Attitudes
- Building the Right Environment
- Cues for Success
- Motivation from Within
- Committing to Lifelong Learning
- The Value of Practice
- Planning for Success
- Mastering E-mail
- Calculating Your Time
- Organizing Your Work Area and Your Paperwork
- Suggestions to Maximize Planning and Prioritizing
- Communication Skills
- Active Listening Techniques
- Tips for Becoming a Better Listener
- Giving & Receiving Feedback & Instructions
- Skill Building
- Understanding Learning Styles
- Orders, Requests, and Suggestions
- The Conflict Resolution Process
- Managing Challenging Situations & Conversations
- Dealing with Others
- Understanding Your Relationships
- Establishing Credibility
*Receive a nationally recognized certificate for participation in this course
Who Should Take This Course?
- Leaders and Team Builders
- Human Resources Professionals
- Supervisory and Management
- Business Owners and Managers
Related Products
-
Giving Effective Feedback
$125.00As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often because of something they have done wrong. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting. This course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered. -
Active Listening
$199.00Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills. -
Creating a Positive Work Environment
$125.00This course takes an in-depth look at an important topic that is sometimes overlooked – creating a positive environment in the workplace. It is the responsibility of everyone at work to make it the best atmosphere they can, from the executive in the corner office to the newest employee in the mailroom. You will be introduced to this topic here and will be guided through the steps and skills to make your place of work a positive, encouraging place to be. As an employee, or a leader within a company, you have a responsibility to create and maintain a positive work environment. Everyone has a responsibility to create and maintain a positive work environment. Even if this is not a company-wide reality you can seek to provide this type of environment for your department/division or those within your sphere of influence. This course will give you tools to be able to create the type of company environment that you crave through building and nurturing effective workplace relationships. -
Training with Visual Storytelling
$130.00We live in an era of artificial intelligence, robotics and unprecedented advancements in both the creation, delivery and absorption of learning materials. As the tools and techniques evolve so must we, just as the needs and desires of learners are constantly changing. This course is for trainers who are ready to make their training stronger, more memorable, and more engaging for learners by using visual storytelling and graphical techniques to create better learning experiences that lead to better retention. Member Price: $104.00
