-
Workplace Essentials: Thinking Skills
$132.00This course addresses thinking skills, which are high on the list of skills which extensive government and industry research has identified as essential to success in work, learning and life. These skills provide the foundation for learning other skills and are the cornerstone of lifelong learning. Lifelong learning and workplace skills training are closely linked to productivity, adaptability and innovation, all vital elements of today’s competitive and rapidly changing global business environment. This course provides guidelines for making decisions, solving problems, thinking critically, resolving staff conflict, improving products and processes, providing quality control, and facilitating change. *Become a member to receive 20% off -
Active Listening
$199.00Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills. -
Adaptability in the Workplace
$299.00One of the most important reasons for investing time to develop your adaptability is the fact that the world we live in, along with the working world, is constantly changing. This is due to different technological, economic, social, political and environmental events. When change is constant and unpredictable, people who are adaptable are not only better able to survive but also thrive. *Become a member to receive 20% off -
Building Personal Resilience
$399.00The purpose of this Building Personal Resilience course is to provide employees with information, guidance, and tips on how to build their personal resilience in order to better manage stress, more effectively deal with challenging and adverse situations, and learn and apply strategies that improve their current and future life. *Become a member to receive 20% off -
Building Team Resilience
$399.00The purpose of this Building Team Resilience course is to provide team leaders with leadership and workplace practices that build the resilience of members of their work teams in order to positively contribute to workplace productivity and engagement, create a work environment where employees feel connected, supported, and safe, and reduce employee stress levels. Participants will also learn tips for becoming a more resilient leader. *Become a member to receive 20% off -
Coaching for Success
$399.00The EI-Coach is an effective approach to professional coaching that focuses on helping others become more intelligent with their emotions in the workplace and beyond. Exceptional supervisors use coaching to unlock human potential and improve workplace performance. EI-Coaching aims to fine-tune and build deeper connections through conversations and active listening. It also attempts to explore goals that stem from an employee's core values and independent choices. *Become a member to receive 20% off -
Communicate, Engage, Retain!
$99.00The building blocks for employee communications in the workplace are featured in this industry report. It includes two business cases to help and supportive tips for: Communication with employees, Engaging them, and, Ultimately, retaining them. *Become a member to receive 20% off -
Communiquer, engager et maintenir en poste
$99.00Les éléments constitutifs de la communication entre les employés sur le lieu de travail sont présentés dans ce rapport sectoriel. Il comprend deux analyses de rentabilisation pour vous aider et des conseils utiles pour : Communication avec les salariés, Les impliquer, et, A terme, les conserver. -
Effective Problem-Solving
$299.00Everyone experiences problems from time to time. Some of our problems are big and complicated, while others may be more easily solved. Oftentimes solving problems involves dealing with emotions either within ourselves or others. This is one of the main reasons why companies want employees who can effectively identify and solve problems. Effective problem solvers help their organizations operate more efficiently, be more innovative and deliver exceptional customer service, leading to improved job satisfaction and career development for the employee and higher performance for the organization. Regardless of their level of complexity, problems are part of life and work. Therefore, problem-solving can be considered a life skill. *Become a member to receive 20% off -
Empathy at Work
$299.00One of the most important reasons to become more empathetic is that empathy, as an emotional intelligence skill, is the key to unlock better and healthier relationships with others. Historically, our survival has depended on empathy because we are social beings who need others to grow and thrive. Employees with high levels of empathy can understand a situation from another person’s perspective and react with care and compassion. This means that employees are able to build true, empathetic connections with one another, which enhances relationships, collaboration, inclusion and diversity in the workplace. When empathy is valued and practiced in the workplace, it benefits everyone. Employees improve their well-being, confidence, and job satisfaction, which makes them happier. Happy employees go above and beyond to serve customers, which translates into higher performing business and prosperity for their communities. *Become a member to receive 20% off -
Growing Your Gender-Friendly Vocabulary
$399.00This is the third course of the FPSC DEI (Diversity Equity Inclusion) course series. Feeling comfortable in navigating this transitioning communication landscape and cultural shift is job critical for any supervisor or manager hoping to ensure that all employees are well-supported and respected in their workplace roles. This course will explore key gender definitions, language approaches, and thoughtful practices in the new gender landscape, in a way that is accessible to all. *Become a member to receive 20% off -
How to Attract, Recruit and Retain Talent
$300.00This course will introduce participants to candidate-centric recruiting, including tips and techniques that drive positive candidate experience, strengthen recruitment, maintain engagement and improve retention of new employees. *Become a member to receive 20% off -
Human Resources (HR) Toolkit
$899.00Backed by government and industry leading LMI (Labour Market Information), the FPSC’s HR Toolkit guides you through 10 streamlined modules. Everything you need to know to work in and run a business in Canada’s largest industry is at your fingertips. Each Module is easy to follow, straightforward and comprehensive. Complete with companion resources ready to use, and easy to adapt to your unique corporate branding. -
Human Resources (HR) Toolkit – MODULE 1: Establishing HR Function
$199.00This module includes an overview of the Human Resources Management function and how Human Resources (HR) systems, methods, processes and procedures are typically organized and implemented by owners, manager, supervisors, and contractors. Your own HR strategy, as well as your HR processes and procedures will depend on the size and format of your workforce, as well as the goals of your organization. -
Human Resources (HR) Toolkit – MODULE 10: Employment Termination
$199.00Involuntary termination is when an employer fires or terminates an employee due to poor performance, just cause, for economic reasons, or for any other reason for which they feel the employee’s services are no longer required. While dismissing an employee is never pleasant, it needn’t be stressful. You can conduct a termination in a professional manner and minimize the risk of legal action simply by being prepared and following best practices. -
Human Resources (HR) Toolkit – MODULE 2: Human Resources (HR) Planning
$199.00HR planning is a process managers use to make decisions about the best ways to allocate an organization’s operations budget and its people resources. As part of the HR planning process, managers review business objectives to forecast an organization’s demand for employees and observe market conditions to anticipate the future supply of talent. -
Human Resources (HR) Toolkit – MODULE 3: Staffing
$199.00In today’s competitive climate, the processes an organization uses to find, screen, select and onboard new employees are critical to its success. An organization's leadership team, its hiring managers, and its HR support team, need to work in a coordinated effort to maintain a positive image while working through all steps of the hiring process. -
Human Resources (HR) Toolkit – MODULE 4: Compensation and Benefits
$199.00Maintaining equitable compensation and benefits is a key factor for employee satisfaction and for attracting, retaining and motivating employees. This module examines the process for establishing fair and effective compensation, rewards and benefits programs. -
Human Resources (HR) Toolkit – MODULE 5: Training and Development
$199.00Employee Training and Development is used by organizations to develop the knowledge, skills and abilities of employees in its workforce. It's an investment in the people who are a fundamental part of the business and who make an impact on the quality, costs and value of products and services being offered to customers. Sound Training and Development Programs are designed with the goal of making a "return on investment" (ROI) towards attaining the organization's goals or performance objectives. -
Human Resources (HR) Toolkit – MODULE 6: Managing Performance
$199.00An effective performance management system helps the leadership team, managers and employees communicate goals, share information, foster learning and development, and explore career progression opportunities. Organization goals and objectives are supported on a day-to-day basis with effective employee communication designed to manage workplace conflict as it arises and with well-designed Disciplinary Action Processes and Employee Reward Programs. -
Human Resources (HR) Toolkit – MODULE 7: Retention
$199.00Managing your business for employee retention involves strategic actions to keep employees satisfied, motivated and engaged so they remain employed and fully productive with your organization. A comprehensive employee retention program includes measuring turnover, taking stock of employee satisfaction and understanding why employees leave the organization. Daily practices that foster a healthy work environment and effective communication support these efforts and ultimately contribute towards employee retention. -
Human Resources (HR) Toolkit – MODULE 8: Health and Safety
$199.00Workplace health and safety (H&S) is a must for all organizations. Employers must show due diligence by taking all the precautions that are reasonable to protect the well-being of employees. Employees must share in this responsibility by exhibiting a working knowledge of health and safety topics and by participating in efforts towards protecting themselves and anyone else around them. -
Human Resources (HR) Toolkit – MODULE 9: Diversity and Inclusion
$199.00Issues relating to diversity and inclusion such as recruitment and retention, employer reputation, employer branding and meeting employer legal and human rights requirements are gaining more attention from employees, managers and business owners in Canada. Diversity encompasses all of the ways in which individual people differ, while inclusion is creating a culture that embraces, respects, accepts, and values diversity. Employers have a significant influence on society and can play an important role in making our communities better places to live. Fostering a diverse and inclusive workplace can improve the employee experience and drive the success of your company as a whole, but commitment to it starts with the leaders at your organization. -
I AM FOOD: Introduction to the Food and Beverage Manufacturing Industry
$199.00This course serves as both an introduction and onboarding tool for anyone wanting to learn more about Canada's Food and Beverage Manufacturing Industry. Whether you are deciding if this field is right for you or you've recently started a new position, this course was designed for you. You will have a chance to explore the importance of the industry and the critical role it plays in the lives of Canadians. Jam-packed with critical information for your career advancement, you will explore the dimensions of the Canadian labour market, national occupational standards, and key educational & training opportunities. *Become a member to receive 20% off -
Interpersonal Relationships
$399.00Interpersonal skills are one of the building blocks of emotional intelligence and are highly in demand by employers. While your expertise and technical ability are essential components of your success, your social skills might actually be your most precious social skill set of all. *Become a member to receive 20% off -
Interview Skills for the Food & Beverage Processing Industry
$99.00Interview Skills for the Food and Beverage Industry addresses the many Interview skills and practices required for finding employment in the Canadian work environment. This course provides strategies, tips, and guidelines for understanding the Canadian hiring process, developing effective cover letters and resumes, being successful in job search activities, knowing what to wear to interviews, and what to expect and do before, during, and after a job interview. *Become a member to receive 20% off -
Introduction to Cheesemaking
$300.00This course allows the participant to become familiar with the basics of dairy chemistry and with the microbiology necessary to understand the vocabulary that supports the cheese industry. Furthermore, at the end of this training, the participant will know the main principles of cheese making including notions of quality and will be introduced to the concept of technological levers required to make adjustments during production. *Become a member to receive 20% off -
Introduction to Emotional Intelligence
$299.00Emotional Intelligence skills, also known as skills for success, contribute to 80% of your career and personal success. An employee with high Emotional Intelligence is aware of their emotions and can manage feelings, impulses and communicate effectively with others. They solve problems and build rapport in tense situations. These employees also have empathy, work well with others to build productive relationships in the workplace, remain optimistic in the face of adversity, bounce up quickly from setbacks and strive to perform. *Become a member to receive 20% off -
Introduction to Quality Assurance and Quality Control
$299.00This course covers the roles and responsibilities of Quality Assurance and Quality Control in developing a Quality System. Participants will go through the background of the roles as well as what is important to understand when implementing Quality Systems. This course is applicable to all personnel in a food processing plant with roles in determining quality: owners, supervisors, quality manager, quality technician, production personnel, sanitation team, plant manager, food safety team, etc. *Become a member to receive 20% off -
Introduction to Regulatory Requirements
$299.00Working with people is one of the most important factors of team environments. This is especially important for supervisors, management or anyone responsible for the time, performance and talent of others. This course will provide tools and strategies to better supervise, motivate and manage your teams effectively. *Become a member to receive 20% off
